Delivery How long does it take for my order to be dispatched?
We offer a very speedy delivery service at Little Trekkers. Orders are picked, packed and dispatched from our very own warehouse, normally the same or next working day, depending upon time of ordering. Very occasionally during busy times dispatch of orders may take longer, but we do have Express delivery available if required (see below)
How much is P+P and where can you deliver to?
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UK Destinations: |
Parcels are despatched on a Royal Mail First Class Recorded or Parcelforce delivery service |
Republic of Ireland: |
Parcels under 1kg are despatched on a Royal Mail International Signed For Service. Parcels over 1kg are despatched on a Parcelforce or courier service. |
All Other Zones: |
Parcels are despatched on a Parcelforce or Courier service |
We charge a standard service rate of £3.95 to all UK destinations, including Highlands and Islands of Scotland, Northern Ireland, Isle of Man, Isles of Scilly, and Channel Islands.
UK small parcels are dispatched on a Royal Mail First Class Recorded delivery service. Whilst this is not a guaranteed service Royal Mail aim to deliver these parcels the next working day from leaving our warehouse. Larger or heavier parcels are dispatched on a Parcelforce or other reliable courier service. Therefore, the vast majority of our customers receive their parcel within 2-3 working days of ordering on our standard service.
If time is critical, we recommend our Guaranteed Next Day service (see below).
Our Standard service refers to UK orders. Please see chart below for non-UK delivery destinations. Parcels to other European destinations are dispatched on a Parcelforce or Courier service and are available by telephone or by using our printable Mail Order Form.
Do you offer a Next Day Service?
Next Day Delivery Phone Line: 0844 855 3242
Available 7am – 11pm, 7 Days a week
Next Day Express Delivery is available at a cost of £7.95 for UK orders. We aim to achieve our Next Day Service to most areas of the UK. However, this cannot be guaranteed to the Scottish Highlands and Islands, Northern Ireland, Isle of Man, Isles of Scilly and the Channel Islands which may take slightly longer.
Orders need to be received before 12 Midday to guarantee a Next Day Delivery Service. Parcels are then delivered the Next Working Day before 1pm. Bank Holidays and Weekends are not Working Days and an order placed before Midday on Friday can expect to be received before 1pm on the following Monday.
A signature will be required upon receipt of goods. We can deliver to an alternative address which can be arranged at the time of ordering.
Can I have my parcel delivered to an alternative address?
Yes you can. You do need to ensure that your card payment details match the address that the card is registered to. However, you can create multiple alternative delivery addresses in your address book. Please remember to select the address you require for delivery when ordering.
For telephone orders, just let our customer service team know that you would like the goods delivered to an alter
What if I’m not in when my parcel arrives?
Our Postal agent will have left you a card to let you know that they have called and further instructions about either redelivery or collection.
My parcel hasn’t arrived – what should I do?
Please contact us on
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and we will investigate for you. Please be aware that for parcels dispatched on our standard service Royal Mail require 15 working days before they will consider an item as lost.